Relationship marketing articles

Get in your prospect’s comfort zone: The right offer at the right time

“Will you marry me?”

This offer will get you a chilly reception from someone you’ve just met. You’d sound half-crazy popping the question unless you nurture the relationship at the right pace and offer what the other person is looking for.

Same thing goes for B2B marketing. Sure, a salesperson can get lucky with an occasional prospect, […]

Remind Your Customers You’re Around

I had a client whose marketing was not delivering the same level of sales it had in the past. The company had no direct sales force and no distributors, so their prices were about half their competitors. It sounds like it would be easy to grow your customer base when you can quote such low […]

Persona-Based Marketing: Getting Started

Persona-based marketing goes beyond simple demographic data

Persona-based marketing describes who a prospect or customer is, by also answering questions about their behavior such as: what keeps this person awake at night? How does he spend his time? How does she like to be sold to?

This concept can help you, as a business-to-business marketer, by creating […]